Cruise & Maritime Voyages have advised that its flagship, Columbus will resume service on her scheduled cruise program from London, Tilbury on 11 July 2019, following an enforced dry docking period.
Columbus reportedly hit an unknown object whilst leaving Rotterdam sometime last month and was checked by divers before continuing onwards to the Norwegian Fjords. The ship later however returned to Rotterdam for further checks to be carried out. As a result Cruise & Maritime Voyages had to cancel a number of cruises.
Passengers were given a full refund and transported home, whilst others booked on the cancelled cruises also received a full refund. All passengers affected where also offered a number of alternative cruises and discounts, as a generous gesture of goodwill from the cruise line.
Columbus sailed from the Damen shipyard in Rotterdam on 08 July and arrived at London International Cruise Terminal in Tilbury at around 10:00 on 09 July, in preparation for her return to service.
In a statement the cruise line said: “Cruise & Maritime Voyages would like to sincerely thank all the affected customers for their understanding, cooperation and overwhelming support with the majority of passengers transferring to other scheduled CMV sailings”.